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Influences of Workplace Violence Experience on Job Satisfaction and Turnover Intention of New Nurses

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KMID : 0614820200260020130
ÀÓÁ¤¿ø ( Im Jung-Won ) - ÀÎÇÏ´ëÇб³ ´ëÇпø °£È£Çаú

ÀÓÁö¿µ ( Lim Ji-Young ) - ÀÎÇÏ´ëÇб³ °£È£Çаú

Abstract

¿¬±¸¸ñÀû: º» ¿¬±¸ÀÇ ¸ñÀûÀº ½Å±Ô °£È£»çÀÇ Á÷Àå ³» Æø·ÂÇÇÇØ°æÇèÀÌ Á¶Á÷º¯¼ö¿¡ ¹ÌÄ¡´Â ¿µÇâÀ» ÆľÇÇÏ°íÀÚ ÇÑ °ÍÀÌ´Ù. Á÷Àå ³» Æø·ÂÇÇÇØ°æÇèÀº ½Å±Ô °£È£»ç¿¡°Ô °£È£¾÷¹«¿¡ ´ëÇÑ ºÎÁ¤ÀûÀÎ ¿µÇâÀ» ¹ÌÄ¡´Â °ÍÀ¸·Î ³ªÅ¸³µ´Ù. µû¶ó¼­ Á÷Àå ³» Æø·ÂÇÇÇØ°æÇèÀ¸·ÎºÎÅÍ ½Å±Ô °£È£»ç¸¦ º¸È£ÇÒ ¼ö ÀÖ´Â ¾ÈÀüÇÑ °£È£Á¶Á÷¹®È­°¡ÀÇ È®¸³ÀÌ ÇÊ¿äÇÏ´Ù.

¿¬±¸¹æ¹ý: ¿Â¶óÀÎ ¼³¹®Á¶»ç ¹æ¹ýÀ» ÀÌ¿ëÇÏ¿© ÃÑ 180¸íÀÇ ½Å±Ô°£È£»ç¸¦ ´ë»óÀ¸·Î ¼³¹® Á¶»ç¸¦ ½Ç½ÃÇÏ¿´´Ù. ¼öÁýµÈ ÀÚ·á´Â ±â¼úÅë°è, t-test, ANOVA, »ó°ü°ü°èºÐ¼®, ȸ±ÍºÐ¼®À» ÀÌ¿ëÇÏ¿© ºÐ¼®ÇÏ¿´´Ù.

¿¬±¸°á°ú: ½Å±Ô °£È£»ç°¡ °æÇèÇÏ´Â Á÷Àå ³» Æø·ÂÇÇÇØ°æÇèÀÇ Àüü Æò±ÕÀº 1.75¡¾0.55Á¡ À̾ú´Ù. ½Å±Ô °£È£»çÀÇ Á÷¹«¸¸Á·µµ¿Í ¾ð¾îÀû Æø·ÂÇÇÇØ°æÇè(r=-0.32, p<.001), ½ÅüÀû À§ÇùÇÇÇØ°æÇè(r=-0.26, p<.001), Àüü Á÷Àå ³» Æø·ÂÇÇÇØ°æÇè(r=-0.28, p<.001) °£¿¡ Åë°èÀûÀ¸·Î À¯ÀÇÇÑ À½ÀÇ »ó°ü°ü°è°¡ ³ªÅ¸³µ´Ù. ½Å±Ô °£È£»çÀÇ ÀÌÁ÷Àǵµ¿Í ¾ð¾îÀû Æø·ÂÇÇÇØ°æÇè(r=0.18, p=.016), ½ÅüÀû À§ÇùÇÇÇØ°æÇè(r=0.17, p=.024), Àüü Á÷Àå ³» Æø·ÂÇÇÇØ°æÇè(r=0.17, p=.021) °£¿¡ Åë°èÀûÀ¸·Î À¯ÀÇÇÑ ¾ç »ó°ü°ü°è°¡ ³ªÅ¸³µ´Ù. ½Å±Ô °£È£»çÀÇ Á÷Àå ³» Æø·ÂÇÇÇØ°æÇè Áß ¾ð¾îÀû Æø·ÂÇÇÇØ°æÇèÀÌ Á÷¹«¸¸Á·µµ¿¡ À¯ÀÇÇÑ ¿µÇâÀ» ¹ÌÄ¡´Â ¿äÀÎÀ¸·Î ÆľǵǾúÀ¸¸ç, ¸ðÇüÀÇ ¼³¸í·ÂÀº 9.5%À̾ú´Ù.

°á·Ð: º» ¿¬±¸ÀÇ °á°ú¿¡ ±Ù°ÅÇÏ¿©, ½Å±Ô °£È£»ç¸¦ À§ÇÑ Á÷Àå ³» Æø·Â¿¹¹æ ÇÁ·Î±×·¥ÀÇ °³¹ß°ú Á÷Àå ³» Æø·Â¿¡ ´ëóÇϱâ À§ÇÑ ÀýÂ÷¿Í º¸°í ½Ã½ºÅÛÀÌ ¸¶·ÃµÇ¾î¾ß ÇÔÀ» ¾Ë ¼ö ÀÖ¾ú´Ù. ¾Æ¿ï·¯ »óÈ£ Á¸ÁßÇÏ´Â Çù·Â ¹®È­¿Í ºñÆø·Â ¾÷¹« ȯ°æÀ» È®´ëÇÏ·Á´Â ³ë·Âµµ ÇÊ¿äÇÏ´Ù.

Purpose: The purpose of this study was to identify workplace violence experience of new nurses and to investigate effects on organizational variables. Workplace violence experience can lead to new nurses developing negative attitudes towards nursing jobs. A safe organizational culture in which new nurses can work while being protected from workplace violence must be established.

Methods: An online survey was conducted with 180 nurses. Collected data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficients, and regression analysis.

Results: The total score for workplace violence experience of new nurses was 1.75¡¾0.55. There was a statistically significant negative correlation between verbal (r=-0.32, p<.001), threatening (r=-0.26, p<.001), and total (r=-0.28, p<.001) workplace violence experience and job satisfaction, and a positive correlation between verbal (r=0.18, p=.016), threatening (r=0.17, p=.024), total (r=0.17, p=.021) and turnover intention, respectively. Verbal violence experience was found to be a significant factor influencing job satisfaction, and the explanatory power of the model was 9.5%.

Conclusion: Based on the results of this study, it is necessary to develop a workplace violence prevention program for new nurses and a procedure and reporting system to cope with workplace violence. Furthermore, there is a need to expand a culture of mutual cooperation and a nonviolent atmosphere.
KeyWords
Á÷¹«¸¸Á·µµ, Á÷¹«½ºÆ®·¹½º, °£È£»ç, ÀÌÁ÷, Æø·Â
Job satisfaction, Job stress, Nurses, Turnover, Violence
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